FTW app for iPhone

App support

The FTW app shows the FTW box in your home and lets you steer the car's charging. Here is how to set it up, what its messages mean and how to reach us.

What you need

An iPhone with iOS 26 or later.
An FTW box at home with the FTW app turned on in its settings. Install and update FTW explains how to set up a box.

No box yet? On the app's first screen, tap Try the live demo. It runs a simulated home inside the app and saves nothing.

Pair your phone

Open your box's local FTW dashboard while you are on your home network.
Go to Settings → FTW app.
Choose Show pairing code, then scan the QR code with the FTW app or the iPhone camera.
Confirm with Face ID or Touch ID if your phone asks. This creates a passkey for app.ftw.energy.

What the app's messages mean

Can't reach your box: The box is off or offline, or your phone has no connection. The app keeps trying by itself; there is no reconnect button. Until then it shows the last readings with their age.
FTW is busy: Up to four phones or browsers can show one home at a time. Close FTW on another device, then try again.
A reading with a time or age next to it: Every reading shows how old it is. Grey, dated values come from your phone while the app reconnects.
Open FTW to see prices: The price widgets show what the app last read from your box. Open the app while it can reach the box, and the widgets catch up.
Access ended: The box's owner has withdrawn this phone's access. Ask them for a new pairing code.

Get help

Report a bug or ask for a feature in GitHub issues for the app. Say which iPhone and iOS version you use.
Ask other users in the FTW Discord.
Email Sourceful at support@sourceful.energy.

Help from the community and maintainers is best effort, as the FTW support policy describes. Never post a pairing code, a picture of the pairing QR or a key in a public channel.

Who makes the app

Sourceful Labs AB (reg. no. 559382-0458), Kalmar, Sweden. Contact Sourceful.

Read how the app handles your data in Privacy.